Biocair increases customer support with the expansion of its Hamburg site

Press release 18 September 2024

Benefitting from close links to the airport, Biocair’s Hamburg facility now offers an enhanced package of support following an expansion. As a leading global life science logistics expert, Biocair has always been at the forefront of innovation in cold chain logistics. The increased capacity in Hamburg will add to the existing channels offered in Germany from its Frankfurt facility, enabling customers to benefit from additional services and specialist logistics support.

 

The Hamburg facility expansion, which more than doubles its original building size and staff numbers, provides additional import, export, pickup and delivery options, plus the extension of its packaging service for items requiring dry ice logistics. This has been possible through an improved provision of a new refrigerator and freezer in its larger warehouse to facilitate temperature-controlled packaging, ranging from -79°c to -15°c, +2°c to +8°c and +15°c to +25°c.

Additional staff have been employed to manage its cold chain logistics, collecting and delivering shipments in new vehicles using Biocair’s unique ‘white glove’ approach. This includes handling complex shipments of active pharmaceutical ingredients, and managing the complexities of international shipping and regulatory requirements to bespoke briefs.

Using experts, who have in-depth knowledge of the local market to manage the end-to-end logistics process, has resulted in increasing customer reliance on Biocair in Hamburg. By having a local expert in place, who understands the difficulties and challenges in terms of regulations alone, opens new channels for customers and provides new options for prospects who need a sophisticated cold chain logistics solution. Items can be safely transported within Germany and abroad, also taking advantage of the existing network options offered by Biocair’s Frankfurt facility.

Commenting on what the Hamburg facility means for customers, Biocair’s René von Holdt said:

“Our local knowledge is second to none, so adding to our specialised cold chain logistics service by increasing our site and numbers of staff is of huge benefit to customers. By having improved facilities, such as state of the art conference rooms and auditing capabilities, shows how serious we are about providing a complete package of support within the Hamburg region.”  

 

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About Biocair

Since 1986, Biocair has established a global reputation as a leading GDP logistics specialist within the pharmaceutical, biotechnology and life sciences sectors. Biocair has built up a unique, client-centric approach by employing scientists in front-line logistics positions and assembling a team of best-in-class industry experts in quality, cold chain and regulatory compliance. Biocair focuses on providing the most comprehensive time-sensitive and temperature-controlled logistics services available whilst delivering flexible, tailored, cost-effective solutions to all its clients. It is committed to delivering complete end-to-end logistics solutions through its dedicated operation and global network spanning across Europe, Africa, Asia and the Americas.

Biocair employs over 550 people worldwide and provides specialist logistics services to more than 160 countries through a global network of partners. Biocair’s offices are located in the UK, France, Belgium, Germany, USA, South Africa, China, Singapore and India.

In 2012 Biocair was acquired as an autonomous division by Geopost. Geopost is the largest parcel delivery network in Europe, which posted sales of €15.69 billion in 2023. Geopost is a holding company owned by Groupe La Poste.

For further information on Biocair, please visit www.biocair.com.

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