DPD Croatia is the first courier service in Croatia that has established cooperation with the leading retail chain in Croatia in terms of number of stores, Studenac, using the solution of the company Pointpack, which provides modern technology in the field of IT infrastructure related to the first and last mile of city logistics.
„Our partnership with DPD Croatia and Studenac is an excellent example of how technology supports the development of modern logistics solutions. Our technological solutions enable the seamless integration of DPD with payment system in Studenac, expanding the possibilities of infrastructure development for the first and last mile of urban delivery and improving the overall shopping experience “,
said Marcin Raheb, Service Delivery Manager at Pointpack.
DPD is working intensively on creating the most widespread Pickup network in Croatia, and with the newly established partnership with Studenac, it is certainly one step closer to the goal.
Expanding services in line with the market needs
To meet the increasing demands of the market and expectation of users, DPD Croatia is constantly expanding its Out-of-Home network for picking up parcels. Online sales and purchases have become an indispensable part of everyday life, and DPD Croatia is ready to offer a variety of delivery options and adapt to the increasing demands of users. Using the myDPD application, parcel recipients can change the delivery date, delivery address or redirect the parcels to the Pickup location or Parcel locker that suits them best. Pickup locations for parcel pickup are an ideal way to provide delivery control to parcel recipients, especially with the large variety of locations offered to them.
In addition to the existing more than 1,400 Pickup locations and more than 300 Pickup Parcel lockers, now the final recipients of parcel will be able to buy groceries and at the same time pick up their parcel in an additional 300 stores in Studenac, with the goal of reaching 500 locations by the end of the year. You can find a list of Studenac stores that offer this service HERE.
„Croatian e-shoppers are increasingly leaning towards basic expectations – flawless shopping, fast and reliable delivery, parcel tracking, flexibility in deciding the time and place of delivery and easy and free product return. That is why we are proud of the partnership with Studenac, which allowed us to expand our Pickup network and provide our users with additional flexibility when choosing a pick-up location, but also when sending and returning parcels. “,
said Snježana Stanić, Marketing, Communication, Out-of-Home delivery & Product development Manager.
The strategic partnership between Studenac and DPD Croatia represents an important step in improving the availability and quality of parcel services in Croatia. This cooperation emphasizes the commitment to modern lifestyles and adaptation to the growing needs of the market, providing practicality and flexibility in the delivery of parcels throughout Croatia.
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About DPD Croatia
DPD Croatia is a part of Geopost, the largest international parcel distribution network in Europe. Group has 57,000 employees and a Pickup network with more than 115,000 parcel pickup locations. Geopost delivers 8 million parcels a day worldwide – 2.1 billion yearly – through brands DPD, Chronopost, SEUR, BRT, Speedy and Jadlog. DPD started operating in Croatia in 2003, and in 20 years has become one of the key players and experts on local market, providing a high-quality parcel delivery service. Every day DPD operates on behalf of thousands of satisfied users and combines innovative technology with local knowledge to provide a flexible and user-friendly service for both shippers and customers. With its leading Predict service, myDPD app and Pickup locations and lockers, DPD sets a new standard for convenience by keeping the customers closely connected to the delivery of their parcels.
For more information visit: DPD Croatia web page: www.dpd.com/hr/en/
About Studenac
Studenac is a Croatian retail chain founded in 1991 in Omiš.
Studenac prides itself on practical and accessible stores that meet the daily needs of customers, reflecting its focus on the customer through a distinctive offer and a unique concept of „Both small and important“. Following continuous growth and innovations based on the unique format of a neighbourhood store, Studenac has positioned itself as a leading chain on the Croatian retail market. Thanks to the business digitization processes that are now embedded in Studenac's DNA, the company is today one of the fastest growing participants in the expansion of the Croatian food sector.
Over the past six years, the company has more than tripled its number of stores, closing nine significant acquisitions that resulted in the takeover of approximately 700 stores and opening approximately 400 stores through organic growth.
At the end of the first half of 2024, the company managed more than 1,300 stores across Croatia and employed over 6,000
Since 2018, when the comprehensive transformation of the company's operation began, marked by numerous acquisitions and organic growth throughout Croatia, Studenac begins its journey towards its current position as a retail chain with the largest number of stores on the market. employees. Studenac has thus strengthened its presence in local communities, from urban centres such as Zagreb and Split to rural regions with a lower population density.
Since 2018, Studenac is owned by a fund managed by Enterprise investors, one of the largest private capital investment funds in Central and Eastern Europe.
