UK first as DPD commence autonomous ‘Locker’ robot deliveries

Press release 12 November 2024

Eight compartment robot carries multiple deliveries, in separate cabins and can also support collections

 

DPD has become the first UK parcel delivery company to deploy Ottonomy’s multi-compartment, fully autonomous ‘Locker’ robot, Ottobot.

Larger than DPD’s existing autonomous delivery robots, Ottobot has a maximum payload of 70kg, eight separate compartments that can carry parcel of varying sizes and can also facilitate collections.

The robot features four-wheel powered swerve drive with independent steering and suspension, which provides maximum manoeuvrability. while multiple sensors including light detection and ranging ‘lidars’ and cameras, and cutting-edge software enable the Ottobot to navigate the most complex environments autonomously.

DPD’s first locker robot will be deployed in Milton Keynes, where the company has been operating autonomous robot deliveries successfully since July 2022, using the Cartken robots, which have also since been rolled out in Raunds, Bristol and Lincoln.

The Ottobot will be based at DPD’s Milton Keynes depot in Knowlhill and will navigate the city’s traffic-free Redway network to access nearby residential neighbourhoods. The additional compartments not only enable the robot to work more efficiently with up to eight separate deliveries each time it leaves the depot but can also accommodate larger parcels in two 38lt compartments.

Once the locker robots have completed the mapping process, they operate fully autonomously. DPD parcel recipients will receive an SMS when the robot is outside their property and can then use a secure one-time pin code to open the robot and access their parcel.

The robot battery lasts up to six hours with the ability to keep swapping the battery for a new fully charged one at the depot, to keep the robot on the road.

Tim Jones, Director of Marketing, Communications & Sustainability DPDgroup UK commented,

“We are absolutely delighted to be deploying locker robots in the UK. This is the next chapter for us in terms of autonomous deliveries after a very successful roll-out across a number of different locations. It’s well over 2 years now since we began autonomous robot deliveries and the customer feedback continues to be incredibly positive. We’ve also learned a lot in terms of how best to deploy the technology and how to maximise the effectiveness of the robots day to day.

Ottobot potentially gives us a massive uplift in terms of productivity, with the ability to deliver up to eight parcels at a time before the robot needs to return to the depot to be reloaded. As always when we invest in new innovation, we want to learn fast and try new things, so we will be looking at how Ottobot could double-up as an additional, mobile parcel drop-off point for customers.”

Ritukar Vijay, Founder & CEO, Ottonomy commented,

“It is fantastic to see Ottobot deployed in the UK parcel delivery market. DPD is already well ahead of its competitors with its robot fleet and is well placed to maximise the full potential of Ottobot. Our autonomous robot technology is designed to help brands meet customers’ ever-changing demands in new ways and provide the scalability to be a truly effective solution.”

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About DPD UK

DPD UK is a member of Geopost, a European leader in parcel delivery and solutions for e-commerce. Part of the La Poste Groupe.

The company operates more than 10,000 vehicles in the UK from 85 locations and delivers over 400 million parcels a year.

DPD UK topped the Money Saving Expert parcel delivery customer satisfaction poll for the ninth time in 2024.

In November 2023 DPD opened London Docklands to deliver all-electric throughout London. Currently, 35% of DPD’s van fleet is all-electric while 95% of the HGV fleet runs on biofuel. The company is on track to be Net Zero by 2040. Details of all of DPD’s sustainability initiatives can be found on its dedicated sustainability website: green.dpd.co.uk/