The Post Office and DPD have announced an expansion to their partnership with international delivery services.
Following a successful trial at 300 Post Offices, customers wanting to send parcels abroad can now choose from ‘DPD Classic’, ‘DPD Direct Lite’ and ‘DPD Air Classic & Air Express’ services. The international delivery services are now available at 4,100 Post Offices across the UK.
The Post Office and DPD partnership began in 2021 and already includes ‘Click and Collect’ and Next Day delivery services within the UK.
Elaine Kerr, DPD UK CEO, commented,
“We really value our relationship with the Post Office and introducing international services is the logical next step, with online and buy-in-branch now well established. We have the largest delivery network in Europe and deliver to over 200 destinations worldwide. Our approach is designed to make it easy and affordable to find the right international service with free tracking included and duty and customs made as straightforward as possible.”
Neil Brocklehurst, Post Office Acting CEO, said,
“As part of delivering our ‘New Deal for Postmasters’ it’s vital that we strengthen postmasters’ offer to customers. Expanding our already successful partnership with DPD is a demonstration of this. In today’s fast-paced world, customers and businesses expect international parcels to reach their destination in a matter of days and having DPD UK international delivery services available provides them with the options to meet their needs.”
A trial has been running since February to get postmasters feedback on guides and other self-help tools to support them in selling and promoting DPD international services in branch.
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About DPD UK
DPD UK is a member of Geopost, a European leader in parcel delivery and solutions for e-commerce. Part of the La Poste Groupe.
The company operates more than 10,000 vehicles in the UK from 85 locations and delivers over 360 million parcels a year.
DPD UK topped the Money Saving Expert parcel delivery customer satisfaction poll for the ninth time in 2024.
In November 2023 DPD opened London Docklands to deliver all-electric throughout London. Currently, 35% of DPD’s van fleet is all-electric while 95% of the HGV fleet runs on biofuel. The company is on track to be Net Zero by 2040. Details of all of DPD’s sustainability initiatives can be found on its dedicated sustainability website: https://sustainability.dpd.co.uk/
