BRT, a leading express courier company, has launched a transformational plan aimed at increasing turnover by approximately 20% by 2029, through process optimizations and investments dedicated to digitalization, sustainable logistics, and the expansion of the commercial network.
Having put behind the receivership and the dismissal of the criminal proceedings against the company pursuant to Legislative Decree 231/01, BRT closed 2024 with revenues slightly down compared to 2023, also in light of the market situation.
Initiated at the beginning of 2025, the corporate transformation plan, called "Project Galileo", rests on three fundamental pillars: consolidating the core business, developing new areas, and strengthening the strategic network. The plan is divided into 15 programs and 243 activities.
Investments will be made to strengthen the logistics network and sorting capacity, in addition to the plan to internalize approximately 1,300 warehouse operators by the end of 2025 - of which 800 have been completed to date - with a view to greater efficiency. Also noteworthy is the profound rationalization that BRT has undertaken in the galaxy of external suppliers, significantly reducing their number and choosing certified contractors capable of ensuring full compliance with contractual and contributory regulations, immediately after exiting receivership in April 2024. The adoption of these changes has already had positive impacts such as improved quality of work, with more stable contracts and fairer conditions, greater operational efficiency, thanks to digitalization and process rationalization, and a strategic repositioning, with a focus on innovation, sustainability and growth in high-value segments.
The development of new business areas is particularly focused on strengthening services reserved for e-commerce and OOH delivery methods, as well as on the expansion of the BRT Fresh network dedicated to fresh delivery (temperature-controlled food, a segment that is growing at a double-digit rate).
As part of the Galileo project, BRT's commitment to ever greater sustainability continues, through the optimization of internal processes, with a review of operating models and an investment in digitalization and sustainability, including the green conversion of the fleet. Today BRT uses approximately one thousand electric vehicles out of a total of 10,000, and the branches are already equipped with charging stations in a large part of the Italian territory.
The company currently has 200 branches, including 40 sorting hubs, over 10,000 BRT-Fermopoint collection and shipping points, and approximately 25,000 employees, of which 4,000 are direct employees, with a planned growth in structures and staff to strengthen and streamline operations. Starting with the infrastructure, with a plan to open 2,000 lockers by 2026 to improve last-mile logistics and intercept the increase in B2C demand. Overall, the "Project Galileo" will enable BRT to achieve a turnover increase of over 20% by the end of 2029.
The Galileo Project also saw the establishment of a dedicated organizational structure, the Transformation Office, within which roles such as the Transformation Manager and Program Managers were established to support the entire project, responsible for monitoring the results and the interdependencies between the various programs.
"It is not enough to look, one must look with eyes that want to see, that believe in what they see”. The quotation from Galileo Galilei, formulated in conjunction with the invention of the telescope, immediately highlights what it means to change. Change is a need dictated by both internal and external phenomena: on the one hand, the need to overcome behaviors that are not in line with our principles; on the other, the rapid and continuous evolution of the market that demands new ways for us to always be competitive. We must be profitable, but with a true, sustainable, long-term profitability and above all with great attention to all the people who work for us, to the Community, an attention to the ethical approach, to business."
Says Stefania Pezzetti, CEO of BRT.
"As the Japanese say, eternity is not invariable: it must be perpetually reinvented. This transformation plan aims to revise the structure and methods of the business, in a profound and structured way. We want to give substance and durability to an inevitable process, aimed at building a healthy and safe corporate future, without fearing the challenges we will face."
This is the comment from Maurizio Bortolan, Chief Strategy, Marketing & Customer Experience Officer of BRT.
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About BRT
BRT, the main express transport operator in Italy, has a widespread presence throughout the Italian territory: over 200 branches, 35 parcel hubs, 13 messenger hubs, 10 logistics facilities, over 10,000 BRT-fermopoint collection and shipping points. In 2017 it became part of Geopost, a world leader in transport, able to provide customers and recipients with a flexible and customized service thanks to the combination of technology, innovation and knowledge of local markets. Today BRT is the only Italian operator in the sector able to transport any type of product, of any weight and volume, to any part of Italy, Europe and beyond European borders. From the smallest town to the largest city, with a personalized service on all major business segments.
