SEUR's Out of Home solutions, crucial for delivery management during Black Friday and the Christmas season
Press release 22 November 2023
- SEUR expands its Pickup network to improve delivery management and face the high demand during the end-of-year season
- The company plans to expand its Pickup network to 8,000 stores by 2024, reinforcing its commitment to sustainability and service flexibility.
SEUR, the Spanish leader in express delivery, has reached a significant milestone in its Pickup network with more than 5,000 active stores throughout the country, including more than 900 lockers. This achievement reinforces SEUR's commitment to innovation and efficiency in deliveries, especially during periods of high volumes, such as the imminent Black Friday and the Christmas season.
For several years now, SEUR has been committed to Out of Home (OOH) solutions as one of its main growth priorities. SEUR Pickup network, the most extensive in the country, includes more than 5,000 points, including more than 900 lockers (smart lockers). The growing use of these delivery options has been highlighted in the latest edition of E-shopper Barometer study, where the choice of lockers has been positioned for the first time among the top three delivery preferences, together with home deliveries and deliveries to convenience stores.
SEUR's Pickup network plays a key role in adapting to people's current lifestyles. With extended opening hours and convenient locations, these points offer a flexible solution for customers with tight schedules, making it easy to pick up packages based on their availability. This flexibility is particularly valuable during high-demand periods such as Black Friday and Christmas, as it ensures that deliveries are tailored to each customer's needs and lifestyles. The expansion of the Pickup network underscores SEUR's commitment to customer convenience and satisfaction.
According to David Sastre, Chief Customer Officer at SEUR:
"At SEUR, we understand that flexibility and convenience are essential for our customers, especially in times of high delivery volume such as Black Friday and the holiday season. With our Pickup network, which now exceeds 5,000 stores, we offer a solution that is perfectly adapted to the new dynamic lifestyles of consumers. These points not only allow us to consolidate our position as a leader in logistics solutions and exceed our customers' expectations".
A journey through SEUR's Pickup network
In 2022, SEUR set an all-time record with 10 million shipments handled through the SEUR Pickup network. Looking ahead, the company plans to expand its Pickup network to 8,000 stores by 2024, including 1,500 lockers distributed throughout Spain. This expansion not only responds to growing consumer demand, but is also part of SEUR's strategy to lead the way in sustainable delivery.
The growth of the Pickup network is testimony to SEUR's continuous effort to increase the flexibility and personalization of its services. Through developments based on the latest technology, SEUR seeks to offer delivery options that better adapt to the lifestyle of each consumer, providing an exceptional customer experience.
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About SEUR
Our 80 years of history have allowed us to be pioneers in express transport in Spain, leading the sector with three main lines of business: international, e-commerce and the refrigerated service focused on online food.
Thanks to our 10,000 professionals, we serve companies of all sizes and sectors, and as part of Geopost, one of the largest international express transport networks, we deliver all over the world.
We constantly invest in innovation and infrastructures to be closer to our customers and offer them greater flexibility through solutions such as Predict, an interactive system for arranging delivery, or SEUR Now, for super-urgent deliveries in one or two hours. We are committed to sustainable logistics with the integration of alternative delivery systems in large cities such as the use of ecological vehicles, urban hubs or our network of Pickup points with more than 5,000 convenience stores and lockers.